Why is this so cheap? +
It's not — it's productized. Custom websites charge $5,000–$15,000 because every project is a snowflake. We've built ten niche templates, one delivery factory, and an AI pipeline that handles the boring 80% of every site. The 20% that needs real craft, we put humans on. Our sites take 2–4 hours of human work per client. That's why we can charge $297/mo and still make a margin.
How long is the contract? +
12-month minimum, then month-to-month. No long-term lock-in beyond the first year. No exit fee. The 12-month term is what makes the price work — we couldn't offer $297/mo on a month-to-month basis. Bonus: your rate is locked for life. Whatever you sign up at, that's your monthly rate forever — even if we raise prices for new customers later.
Do I own the site if I cancel? +
You own your domain — that never moves. The site itself is built on our infrastructure, so when you cancel, the site comes down. We export everything you wrote or uploaded as Markdown files plus a photos zip. You keep your content. You keep your domain. You don't keep the codebase — that's how we stay productized.
What if I already have a site? +
We replace it. The new site goes live the moment we point your domain. Your old site shuts off at the same moment. No double-billing, no "two sites running" period. We handle 301 redirects from your old URLs so you don't lose Google rankings.
Can I add more pages or services later? +
Yes. Page limits scale with tier — Starter is 5 pages, Growth is 10 (including service-area pages per city), Dominance is unlimited. If you outgrow your tier, you can upgrade anytime after month 12 — your lifetime price lock stays in effect on the legacy rate. Adding a new service to existing pages is included in your monthly content-edit allowance.
Can I edit the site myself? +
No — on purpose. Self-edit options always end with broken layouts and "why does my homepage look weird now" tickets. Instead, you text us the change. We do it. Usually within hours during business days. Edits are included in your tier — 1/month on Starter, 3/month on Growth, unlimited on Dominance.
Why no phone support? +
Phone calls require synchronous scheduling on both sides. We work async-first — WhatsApp + live chat for day-to-day, video calls only when there's a real decision to make. You get a real answer in hours, not "I'll get back to you next Tuesday." Most clients say it's the best part of working with us — no phone tag, no callback runaround.
Can I see live examples? +
Yes. Once you start your free demo, we'll send you a private URL with a working version of your shop's homepage in 48 hours. You can also message us via WhatsApp and ask to see a live site from your specific trade — we'll send 2–3 active client URLs (with their permission). Open them on your phone — that's how your customers see them.